Southern Counties Window Cleaning

2.9 /5 16 Google reviews

Office 1, 12 High St, Polegate BN26 5AA

Ranked #2 of 2 window cleaners in Polegate

About Southern Counties Window Cleaning

Southern Counties Window Cleaning provides professional window cleaning services in Polegate, East Sussex, and the surrounding areas. They focus on delivering a reliable and customer-friendly experience. Their uniformed staff are courteous and efficient, ensuring a high standard of service for every property. The company distinguishes itself with excellent communication, including pre-clean notifications via call, email, or text, and a reminder on the cleaning day. Customers benefit from flexible, cashless payment options such as bank transfer, direct debit, and secure online or telephone payments. Southern Counties Window Cleaning also offers a 100% satisfaction guarantee and a rainy day policy, providing re-cleans within 48 hours upon request. This commitment to service and convenience makes them a notable choice for window cleaning in Polegate.

Southern Counties Window Cleaning Customer Highlights

Customers praise clean, shiny windows.
Reliable and regular service noted.
Reasonable pricing highlighted by some.

Southern Counties Window Cleaning currently holds a low average rating of 2.9 out of 5 stars based on 16 Google reviews. Customer feedback is notably polarised, with an equal number of five-star and one-star ratings. Positive comments frequently highlight reasonable pricing, reliability, and windows being left clean and shiny. However, a significant portion of reviews raise concerns, particularly regarding the company's policy of a minimum of three cleans, which customers often claim was not disclosed upfront. There are also mentions of unannounced visits and difficulty receiving call-backs. Some customers reported feeling pressured or bullied into services, and one review noted dissatisfaction with cleaning quality. This suggests mixed experiences regarding service transparency, communication, and consistency.

Southern Counties Window Cleaning Customer Reviews

2.9 /5 Based on 16 reviews

5 star

44%

4 star

3 star

2 star

1 star

50%

Southern Counties Window Cleaning Services

Professional Window Cleaning

Residential Window Cleaning

Commercial Window Cleaning

Exterior Window Cleaning

Scheduled Cleaning Service

Southern Counties Window Cleaning FAQs

What payment methods are available when hiring Southern Counties Window Cleaning?

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Southern Counties Window Cleaning offers several easy and secure cashless payment options. You can pay via bank transfer, set up a variable direct debit, or use their secure online payment gateway for credit or debit cards. Telephone payments are also accepted by calling their office.

What if I am not completely satisfied with my window clean?

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Southern Counties Window Cleaning provides a 100% satisfaction guarantee and a flexible rainy day policy. If you are not happy with the service, they are always pleased to carry out a re-clean at your request within 48 hours of the original clean.